Employee Assistance Services (EAS)

What is EAS?

EAS is an employee assistance program which contracts with the City of Plattsburgh to provide early detection and effective intervention for employees experiencing personal problems that affect their personal lives and/or their job performance. 

All services are free and confidential to City of Plattsburgh employees and their immediate families. EAS is accessible 24-hours a day, 7 days a week and provides individual appointments in 6 offices throughout Clinton, Essex and Franklin counties, weekdays between 8am and 7pm.

Information for the EMPLOYEE 

Once in a while all of us are troubled by personal, family or work problems. Many times we can solve the problem ourselves. But if you have a situation which begins to affect your relationships and daily performance, it is wise to seek help.

EAS is a confidential and free service offered to all City of Plattsburgh employees and their immediate families.  Click Here for more EMPLOYEE information.

Information for the EMPLOYER

The professional staff of EAS provides confidential assistance for your organization and employees. We encourage employees to call EAS before a situation affects work performance. 

We are available to assist you with a variety of management concerns and issues. We recognize that stress is inherent in the workplace and this is especially true when changes occur. We can help you make the transitions smoother by offering support, ideas and programs to fit your individual situation. 

Please refer to the attachment below for more information.

Information for SUPERVISORS

Emotionally troubled workers have four times as many accidents as other employees and the company spends five times as much money for their hospitalization.

It's tough for most supervisors to confront employees whose productivity is down. And frequently supervisors just aren't sure where to go for help or how to "fix" it. The fact is, supervisors shouldn't even attempt to "fix" employees' problems. But they should know how to identify them, know when it's appropriate to act and then feel comfortable initiating whatever action is needed.

The handbook attached below will provide you with:

  • Guidance to help you understand types of employee problems and their resultant worksite behaviors
  • Checklist to assist you in recognizing common patterns of behavior which result in lowered job performance
  • Steps to take, including the "do's and don'ts" for supervisors
  • Barriers you may face from within yourself which have prohibited you from referring employees to EAS in the past
  • Recommendation for handling employees who have been formally referred to EAS

Handbook for Supervisors
Information for Employers