Managing Employee Performance

Performance management is one of the most important parts of a manager's job. Whether working with a long-term employee or a problem employee, all staff members need ongoing feedback about your expectations and their performance. 

Throughout the year, there are performance management stages that should be ongoing in your day-to-day interactions with employees, while others happen at fixed points in the year, or on an as-needed basis.

4 Key Steps to Manage Employee Performance

STEP 1.   Communicate

Communicate responsibilities, goals, and objectives when an employee begins working for your company. Update regularly; sit down with employee often to review, refine, and provide feedback.

STEP 2.  Track Results

In order to tell if employees are meeting the goals and objectives set for them, you must track their results in a measurable, quantitative way. Such documentation will help you give effective, ongoing feedback, and is essential for conducting annual performance reviews.

STEP 3.  Provide Feedback

Employees need regular communication about performance. If they are meeting or exceeding their goals, they should be given specific information about what they're doing well. If they are not meeting expectations, specific and timely feedback is needed so that they can make and sustain the necessary changes.

STEP 4.  Motivate and Reward

All of us want to believe that our work will be appreciated and recognized. Figuring out what each employee needs is the key to effective motivation. Rewards and recognition can be monetary but there are many other ways to motivate employees.

Want to Know MORE?

Want to Know MORE???  Go to your free City ONLINE Training and click on one of the short topics listed below.

Performance and Termination

  • Attendance Management- What Supervisors Need Know   
  • Grounds for Termination- What Managers and Supervisors Need to Know
  • How to Manage Challenging Employees
  • Measuring Job Performance- What Supervisors Need to Know
  • Performance Appraisals-How to Conduct Effectively
  • Progressive Discipline
  • Substance Abuse in the Workplace- What Employees Need  to Know
  • Substance Abuse in the Workplace- What Supervisors Need to Know
  • Terminating Employees- The Process