MUNICIPAL LIGHTING DEPARTMENT CONSUMER COMPLAINTS

Consumer Complaints

For consumer complaints that cannot be resolved with the Plattsburgh Municipal Lighting Dept. at 518-563-2200, you may contact the New York Department of Public Service (DPS). DPS complaints may be directed as follows: Website: www.dps.ny.gov/complaints; Phone: DPS HOTLINE at 1-800-342-3355 (M-Th 7:30am-7:30pm, F 7:30am- 7:00pm); or Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223